Brookshire council asks city attorney to notify Houston Housing Authority after resident complaints; new owner responds

Brookshire, Texas — After receiving calls and complaints about alleged unsafe living conditions at two apartment complexes in Brookshire, the City Council on Jan. 8 voted to instruct the city attorney to notify the Houston Housing Authority and seek an inspection.

Allegations: councilmembers described multiple tenant complaints including reports of refrigerators catching fire, malfunctioning window air conditioners, leaking windows and flooding in apartments. The mayor said the council would not stop pursuing the matter until conditions improved.

Owner response: Tracy Mahoney, who identified herself as chief operating officer of Megan Properties Management and said her firm is the incoming owner/manager for Brookhollow Apartments, attended the meeting. Mahoney said corporate maintenance staff had reviewed the property, that her company had received files from the previous owner and that a USDA inspection report (Aug. 5, 2025) documented issues that have since been repaired. Mahoney urged tenants to submit written work orders through management so repairs can be tracked and offered her contact information to follow up.

Council action: following discussion and public comment, a councilmember moved and the council voted to instruct the city attorney to notify the Houston Housing Authority about the alleged unsafe conditions at the Heritage Apartments within the city. The motion passed.

What happens next: the city attorney will contact the housing authority to request an inspection and the council asked staff to share contact information for the new management company so the city and owner can coordinate remedial steps. Mahoney also requested that staff remove Brookhollow from the list of properties under immediate scrutiny while management provides documentation and response plans.

Transparency note: the owner said some allegations were not in writing to management; both councilmembers and the owner encouraged tenants to submit documented work orders to establish a repair record.