SFHSS adopts a focused 2026 gap-year strategic plan to guide operations

Ryn Coleridge, SFHSS chief operating and experience officer, presented the proposed 2026 gap-year strategic plan and noted the charter and board governance policy require the board to evaluate and approve such goals. The plan outlines three goals: provide affordable and sustainable high-quality care through value-driven decisions; support mental health and well-being in partnership with stakeholders; and optimize service to maintain and advance member engagement.

Coleridge said learnings from prior strategic planning on equity have been infused into operations rather than listed as a separate goal; implementation will include measurable targets, an annual implementation plan reviewed quarterly, and presentation of progress to the board.

President Howe moved to approve the gap-year strategic plan; the motion was seconded and passed unanimously by roll call. The plan will guide activities through December 2026 while staff develop the next multi-year plan.