Commission finds Leon complaint procedurally sufficient, directs Black Hills to answer

The Kansas Corporation Commission on Nov. 25 approved a proposed order finding a formal consumer complaint by the Leon family met procedural requirements and directing the utility to answer.

A staff presenter told commissioners that the Leons filed a formal complaint alleging they were overcharged because of a defective meter and that they seek a $118 refund. The order concluded the complaint meets the procedural requirements of k r 82 1 2 20 b and directed staff to serve the complaint on Black Hills, giving the utility 10 days to file an answer.

Commissioners moved and seconded approval of the order; all commissioners voted aye, and the order was approved. The action advances the complaint to the response stage but does not resolve the underlying refund request or any factual dispute about the meter.

The matter was introduced as docket B8 26BHCG0153COM. The commission did not take further substantive action at the meeting; the complaint will proceed according to the procedural schedule in the order.