Council approves $802,000 five-year TruePoint subscription to manage work orders and assets

The Metropolitan Council on Nov. 25 authorized a five-year software-as-a-service agreement with TruePoint Solutions LLC to provide a cloud-based computerized maintenance management system (CMMS) for public-sector asset and work-order tracking, in an amount not to exceed $802,000.

Mister Smith (presenter) told the council the system ties work orders directly to assets so managers can track repair frequency and lifecycle costs; that data will help staff identify when replacing an asset is more economical than repeated repairs. He said the contract is a five-year, population-based subscription and implementation/customization costs total about $250,000. Staff described an internal cost split across departments: 69% of the fee for drainage, 20% for environmental services and 11% for transportation/drainage.

Councilwoman Adams asked staff to explain how the system would improve strategic decision-making; Smith said the system will allow asset-level reporting and better budgeting for replacement versus repair. Council members noted the budget impact and the shared cost-allocation approach. Councilwoman Adams moved the item; Councilwoman Amorosa seconded; the motion carried.

Next steps: the mayor-president will execute the five-year subscription and staff will begin implementation and customization work under the $250,000 implementation budget line; departments will coordinate user rollout and reporting.