Irving Water Utilities Assistant Director Steve Pettit told City Source that Irving’s drinking water meets all state and federal standards and often exceeds them. Pettit said the system delivers treated water to residents and businesses and described the roughly half‑penny‑per‑gallon customer cost as funding transport, treatment, billing and system maintenance.
On sources, Pettit said approximately 85% of Irving’s water comes from Chapman Lake in East Texas near Sulphur Springs; the segment states the water is pumped to Lake Lewisville and then treated by the city of Dallas before Irving receives and delivers it to customers. Pettit emphasized the need to follow irrigation guidelines to stretch supplies through hot months and avoid mandatory restrictions used elsewhere.
The segment listed a no‑watering window between 10 AM and 6 PM for all addresses. Pettit said lake levels are currently in “good shape” after recent rains but stressed conservation remains important. The reporting did not include new rate changes or a formal hearing; it presented the water quality report and guidance for residents and linked to cityofirving.org/waterhyphenreport for the full report.
Where the transcript included garbled numeric phrasing (for example a pump distance transcribed as '70 7 miles'), this article omits the unclear mileage and instead reports only the clear operational chain described on the record: Chapman Lake → Lake Lewisville → treatment by Dallas → delivery to Irving.