The Solid Waste Authority voted to authorize staff to proceed with a software replacement project and approved an at-large appointment to the Small Business Advisory Committee. An unnamed presenter explained staff’s recommendation to procure Catalyst through a cooperative purchase for a modern customer-service and tax-assessment platform, with an estimated implementation cost of $342,000 and an ongoing annual support cost of $160,000 to be budgeted in fiscal year 2025. Staff said funds would be reallocated from a FY24 project to initiate the work and replenished in the FY25 budget.
Why it matters: The authority’s current customer-service and assessment software lacks modern features such as workflow, mobile and web access; staff told the board replacing the system is intended to improve service delivery.
Board action: Commissioner Weiss moved to approve the project; the motion received a second and the board voted 'Aye.' The chair announced the motion carries and staff may execute an agreement with Catalyst subject to legal sufficiency review. Separately, staff recommended Cassandra Oliver, chief operations officer at KWA Group LLC, for an at-large seat on the Small Business Advisory Committee; Oliver addressed the board and the appointment was approved by voice vote.
Context and limits: Staff described the procurement as a piggyback/cooperative purchase and said legal counsel would review agreements for sufficiency. The transcript did not record an itemized procurement timeline or contract number; no dissenting votes were recorded at the meeting.
What’s next: Staff will establish the project in the renewal-and-replacement fund, execute the cooperative purchase pending legal sufficiency review, reallocate FY24 funds to start the work, and include $160,000 annual support in the FY25 budget.