Board adopts Housing Authority five‑year strategic plan emphasizing contract monitoring and fiscal resilience

The Housing Authority adopted a five‑year strategic plan for 2024–2028 aimed at making the agency a higher‑functioning, fiscally resilient and innovative public housing authority.

General counsel Linda Mason said the plan emerged from staff SOAR (Strengths, Opportunities, Aspirations, Results) sessions and consultation with commissioners, producing updated mission and vision statements. Key goals include operational effectiveness, fiscal resilience, innovative programs, and community engagement. The plan ties those goals to concrete projects and key performance indicators (KPIs), such as increasing resident survey responses by 25% and boosting resident meeting participation.

Commissioners asked that contractor monitoring be explicit in implementation steps; staff pointed to sections in the plan that commit to "providing excellent contract administration" and said they would strengthen monitoring tools and scorecards so the Authority knows contractor performance in real time. The board voted unanimously to adopt the plan and staff will submit it to HUD by March 1 as part of corrective-action and performance obligations.