Council approves consulting services agreement for plan review and inspections
November 12, 2025 | Glenn Heights, Dallas County, Texas
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The City Council approved Resolution R‑40‑25 to authorize execution of a consulting services agreement with Ioka (vendor name appears in the record as Ioka/AOKA/IOCA) to provide plan review, building inspection and permit portal services.
City Manager Clifford Blackwell said the city has held a master agreement with the vendor since 2021 and the new agreement refines service options and fees; the vendor also provides a forward‑facing permit portal (Vertex City) used on the city website. Blackwell said some fee changes made the new agreement fiscally advantageous compared with other third‑party options.
After discussion and a motion to approve the resolution, the council voted 5–2 to authorize the agreement. Council asked staff to provide the council with a history of spending under the 2021 contract before full implementation.
City Manager Clifford Blackwell said the city has held a master agreement with the vendor since 2021 and the new agreement refines service options and fees; the vendor also provides a forward‑facing permit portal (Vertex City) used on the city website. Blackwell said some fee changes made the new agreement fiscally advantageous compared with other third‑party options.
After discussion and a motion to approve the resolution, the council voted 5–2 to authorize the agreement. Council asked staff to provide the council with a history of spending under the 2021 contract before full implementation.
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