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GERS shows members how to access 2025 annual statement online

July 07, 2025 | Retirement System, Agencies, Organizations , Executive, Virgin Islands, International


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GERS shows members how to access 2025 annual statement online
Staff member, presenter for the Government Employees Retirement System (GERS), told members how to find and read their 2025 annual statement and where to get help.

The presenter said members should “Go to www.usvigers.com and select member self-service on the top right of your screen. Enter your username and password and click on log in. Select manage your account. Under you and your beneficiaries, click on review your document history. Then click on the PDF icon for the annual statement dated with the year 2025.”

The information matters because the annual statement is presented as of Dec. 31, 2024, and shows work history, service credits and estimated annuity amounts used to determine retirement eligibility and benefits. The presenter emphasized that the benefit estimates use an average salary capped at $65,000 as of Dec. 31, 2024.

Details the presenter reviewed: the statement lists name and address (members should update those in member self-service if incorrect), employment history rows (each NOPA entry, including title or salary changes), department, job category, calculated earnings (salary shown at the $65,000 cap if actual pay exceeded that amount), member contributions, employer contributions, service period (years, months, days) and service credits earned. Total years of service, total member contributions and expected contributions as of Dec. 31, 2024, also appear on the statement; the presenter noted that if total contributions are less than expected contributions, the member “owes contributions.”

On employer contributions, the presenter said, “Pursuant to the law currently, the deficit will be covered if you are employed with central government, while we send an invoice to semi autonomous agencies with the outstanding contributions owed to us.” That description in the presentation was the only legal reference provided.

The presenter also described contact options for help: the GERS website (www.usvigers.com), customer service at (340) 693-3939 and email customercare@usvigers.com. Members were urged to review their statements and report missing employment history to the system.

This presentation was instructional rather than a policy decision; no motions, votes or directives were recorded during the segment.

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