Surprise resident seeks help after year-long delay in CHAMP-VA eligibility review

During the public comment period on Aug. 13, resident Rosemary Lieberman told the commission she applied for CHAMP-VA, a VA health benefits program for certain family members of veterans, more than a year earlier and has received no substantive update beyond being told she is "in the line." Lieberman said she has called several times, waited months, and remains listed as ineligible without an explanation.
Lieberman asked the commission how to pursue next steps and where to seek help; the chair closed public comment after the statement. No staff action or referral was recorded on the meeting record at the time the transcript ends.
The transcript does not show an immediate staff response beyond closing the public comment period; staff later encouraged residents to contact the Surprise Resource Center or the police if in crisis and said staff can make referrals to partner agencies.