ISERs negotiating contract with Haywood for new pension administration system

ISERs staff reported that contract negotiations with Haywood, the proposed pension administration‑as‑a‑service vendor, are ongoing and progressing, with several legal and international‑business issues still to be resolved.

The retirement administrator said the project team held a productive meeting with Haywood and that outstanding items are mostly differences in legal approaches between jurisdictions. Staff reported a follow‑up internal meeting with Linea Secure and an anticipated full team meeting with Haywood later in the week.

Staff said they were not experiencing significant technical surprises and emphasized the need to ensure contractual protections given Haywood’s international structure. The board received the update; no formal action was recorded on the contract at the meeting.