Library Employee Advocates for More Security Officers at San Francisco Branches

In the heart of San Francisco, a pressing call for enhanced security echoed through the chambers of city hall as library staff voiced their urgent need for additional building and ground patrol officers. The meeting, held on June 16, 2021, brought to light the alarming experiences of library employees who have faced threats and violence while serving the community.

Zugu, a dedicated library worker with nearly a decade of experience, shared a harrowing account of a patron who stalked her for weeks, creating an atmosphere of fear not only for her but for her colleagues as well. “We do have to deal with some difficult and downright scary situations,” she stated, emphasizing the critical role that security officers play in ensuring the safety of both staff and patrons. Her testimony highlighted a significant gap in security, as many library branches operate without on-site officers, leaving staff vulnerable during troubling incidents.

Another library employee echoed these sentiments, recounting a recent episode where a patron caused chaos and intimidation, resulting in staff members feeling shaken and unsafe. “Two-thirds of our branches have no fixed security,” she pointed out, stressing that the absence of trained officers not only compromises safety but also raises concerns about racial equity. Many frontline staff members belong to the BIPOC community, who are often at greater risk of being targeted.

The speakers collectively argued that the presence of trained officers is essential for de-escalating potentially violent situations, allowing library staff to focus on their primary mission of serving the community. They expressed that relying solely on police intervention contradicts the library’s diversity, equity, and inclusion goals.

As the meeting progressed, it became clear that the call for more security at San Francisco's libraries is not just about safety; it is about fostering an environment where all patrons and staff can feel secure and supported. The discussions underscored a growing recognition of the need for proactive measures to protect those who serve the public in these vital community spaces. The future of library safety hangs in the balance, as city officials consider the implications of these heartfelt appeals.