HSS outlines 2023 open enrollment and flu clinic plans for San Francisco employees

The City of San Francisco Health Services Board convened on July 4, 2025, to discuss the upcoming open enrollment health fair and flu clinic plans for the 2023 plan year. The meeting began with a welcome from President Scott to new Chief Operating Officer Ray Guillen, who outlined the objectives for the open enrollment period, which will run from October 3 to October 31, 2025.

Guillen emphasized the importance of this year's open enrollment, highlighting a return to in-person health fairs after disruptions caused by the COVID-19 pandemic. The communication strategy for this year includes a multimedia approach, combining traditional printed materials with virtual resources to accommodate the diverse needs of members. Over 76,000 open enrollment packets will be mailed to various employee groups, including city employees and retirees, with tailored information for each demographic.

Key changes for the upcoming plan year were presented, including a reduction in premiums for the Health Net Canopy Care HMO plan, which aims to attract more members after a low transition rate last year. Additionally, enhancements to dental and vision plans were discussed, such as the inclusion of Walmart and Sam's Club as in-network providers and increased coverage for preventive services.

The meeting also addressed the transition of non-Medicare family members from Blue Shield to UnitedHealthcare, which affects approximately 700 members. This change aims to simplify the administration of split enrollments and will be accompanied by a comprehensive communication plan to ensure affected members are informed.

Well-being Manager Carrie Beshears then provided details on the flu clinics, which will run from September 27 to November 3, 2025. This year, 24 clinics will be held, with a focus on accessibility and safety. Notably, the appointment system has been eliminated to encourage more participation. The clinics will also feature health fairs, allowing members to engage with various vendors and health services.

The board discussed the potential for COVID-19 booster shots to be offered at flu clinics, although it was clarified that this would not be feasible at this time. However, educational materials regarding COVID-19 vaccinations will be made available to attendees.

In conclusion, the meeting highlighted the Health Services Board's commitment to enhancing member engagement and support during the open enrollment period, with a focus on clear communication and accessibility to health services. The next steps include finalizing the logistics for the health fairs and flu clinics, as well as ensuring that all members are informed of their options and any changes to their health plans.