Health Service Board previews October open enrollment and flu clinic plans

The San Francisco Health Service Board convened on July 4, 2025, to discuss critical updates regarding the upcoming open enrollment period for city employees and retirees, as well as plans for flu shot clinics. The meeting was led by Chief Operating Officer Mitchell Griggs and Well-Being Manager Carrie Beshears, who provided a comprehensive overview of the preparations for open enrollment, which is set to begin in October.

The presentation highlighted the importance of open enrollment, emphasizing the need for clear communication to ensure that all members understand their benefits and options. This year, approximately 76,500 packets will be mailed to members, a slight decrease from the previous year. Each packet will contain individualized letters detailing current benefits and potential changes for the upcoming year. The team aims to encourage recipients to engage with the materials, as they include vital information about their health plans.

A new initiative this year includes a focused video campaign featuring city employees to promote awareness about the open enrollment process. The video aims to capture attention and encourage members to read their enrollment packets. Additionally, the Health Service System will continue to provide virtual assistance and webinars to facilitate understanding of the benefits available, including specific sessions for retirees and those with Medicare.

The meeting also addressed the upcoming flu shot clinics, which will begin in September and run through early November. This year, 23 clinics are planned, slightly fewer than last year, but with more accessible locations due to the reopening of city facilities. The clinics will be open to city employees and retirees, including their spouses and domestic partners, but not dependents.

In response to ongoing COVID-19 concerns, the Health Service Board confirmed that while flu shots will be administered, COVID-19 vaccinations will not be offered at the same clinics. However, members are encouraged to seek COVID-19 vaccinations through their healthcare providers.

The board members engaged in discussions about the importance of vaccination rates and the need for effective communication regarding the changes in health plans, particularly with the introduction of new offerings. The meeting concluded with a commitment to ensure that all members are well-informed and prepared for the upcoming enrollment period and flu shot clinics.

Overall, the meeting underscored the Health Service System's dedication to providing comprehensive benefits and support to city employees and retirees, while adapting to the evolving public health landscape.