San Francisco seniors demand affordable internet access from major providers

The San Francisco County meeting on July 4, 2025, highlighted pressing concerns regarding digital equity, particularly for low-income and disabled residents. Community members voiced their frustrations over the lack of reliable internet access, especially during the COVID-19 pandemic, which forced many services online.

Jordan, a speaker representing the disabled community, shared her personal struggles with internet costs that rose significantly during the pandemic. She criticized local organizations and city officials for their absence in addressing the needs of permanent supportive housing tenants during this critical time. Jordan emphasized that many individuals required more than just internet access; they needed support to navigate the digital landscape.

Elmira Lagundi, a member of Senior and Disability Action, urged the supervisors to call on large internet companies to improve accessibility for seniors and disabled individuals. She pointed out that many seniors, including immigrants, rely on the internet to stay connected with family and friends, yet struggle to afford the costs associated with it.

Maria Guadalupe Garcia echoed these sentiments, reflecting on the challenges faced by seniors in adapting to digital communication. She called for free internet access, noting that her limited income made it difficult to cover essential expenses alongside internet bills.

The meeting underscored a growing demand for action to bridge the digital divide and ensure that all community members have access to necessary online resources. As the discussion concluded, the urgency for local government and internet providers to prioritize digital equity became clear, with advocates calling for immediate steps to support vulnerable populations in San Francisco.