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San Francisco supervisors push resolution for affordable Internet access for low-income residents

March 16, 2023 | San Francisco County, California


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San Francisco supervisors push resolution for affordable Internet access for low-income residents
In a recent San Francisco County government meeting, officials discussed a resolution aimed at improving internet access for vulnerable populations, including seniors and individuals with disabilities. The resolution, authored by a city supervisor and supported by several co-sponsors, calls on major internet service providers to offer affordable high-speed internet connections to low-income residents.

The meeting highlighted the critical role of internet access in today’s society, emphasizing that it is no longer a luxury but a necessity for families, students, and small businesses. Currently, one in eight San Francisco residents lacks high-speed internet, and one in seven public school families do not have a home computer connected to the internet. This digital divide is particularly concerning as access to healthcare and essential services increasingly relies on online connectivity.

Senior Disability Action (SDA) presented their ongoing efforts to bridge this gap through their free WiFi campaign, which focuses on low-income seniors and people with disabilities. Despite the progress made, such as AT&T lowering costs and increasing speeds for their low-income program, many eligible households remain unenrolled in federal assistance programs. For instance, only about 25% of the estimated 126,000 eligible households in San Francisco are currently participating in the Affordable Connectivity Program (ACP).

City officials acknowledged the need for collaboration between private internet providers and city departments to address these gaps. They discussed initiatives like the fiber-to-housing program and the San Francisco Digital Equity Report, which aim to enhance digital access for underserved communities.

The meeting underscored the urgency of ensuring that all residents, especially those most vulnerable, have the necessary tools to thrive in a digital world. As the city moves forward, the resolution aims to foster greater awareness and enrollment in available programs, ultimately working towards closing the digital divide in San Francisco.

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