San Francisco Behavioral Health System transitions to EPIC platform for community clinics

In a recent San Francisco government meeting, Director Colfax highlighted significant advancements in the city's behavioral health system, emphasizing the importance of adapting to new challenges, particularly in the wake of COVID-19. The discussion centered on improving services for individuals with severe behavioral health needs, a critical issue given the rising overdose deaths and mental health crises.

Colfax praised the team's innovative approach to enhancing the behavioral health system, noting that it is now prepared to integrate with the EPIC electronic health record system. This transition is expected to streamline care and improve outcomes for priority populations.

Commissioner Chao raised a pertinent question regarding the nine community-based organizations (CBOs) that currently use their own electronic health records. Chao suggested that encouraging these clinics to adopt the EPIC system could further enhance care delivery. Colfax responded affirmatively, stating that the city will keep the door open for these organizations to engage with the EPIC system, including opportunities to participate in demonstrations and system design.

The meeting concluded with a commitment to continue fostering collaboration among CBOs to ensure that all providers can benefit from the new system, ultimately aiming for a more cohesive and effective behavioral health service network in San Francisco.