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Laguna Honda implements recovery plan post-CMS decertification and seeks recertification

January 17, 2023 | San Francisco City, San Francisco County, California


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Laguna Honda implements recovery plan post-CMS decertification and seeks recertification
In a recent government meeting, officials discussed the ongoing challenges and strategies surrounding the Laguna Honda Hospital's path to recertification following its decertification by the Centers for Medicare & Medicaid Services (CMS). The meeting highlighted the significant financial implications of the decertification, which has affected both the hospital's operations and the care provided to its residents.

Laguna Honda, which relies heavily on federal reimbursement—approximately $200 million annually—has remained operational despite the decertification that began in April 2022. Officials emphasized their commitment to maintaining high-quality care during this transitional period. They have engaged external consultants and implemented an incident command system to address compliance issues, mirroring strategies used during the COVID-19 pandemic.

A critical aspect of the recertification process involves a settlement agreement with CMS, which includes a pause on involuntary discharges and transfers of residents until February 2, 2023. Officials have communicated with CMS to request an extension of this pause, citing improvements made at the facility. The outcome of this request is pending, and stakeholders will be informed as soon as a decision is reached.

The meeting also covered the establishment of a quality improvement expert to conduct a root cause analysis of the issues leading to decertification. This analysis revealed that Laguna Honda's policies had diverged from those of high-performing skilled nursing homes. As a result, a new action plan has been developed to address these deficiencies, with a deadline for completion set for May 13, 2023.

Moving forward, Laguna Honda will undergo unannounced monitoring surveys by CMS every 90 days to assess compliance and readiness for recertification. The first of these surveys took place in late 2022, with positive feedback regarding the facility's responsiveness to identified issues.

In summary, the meeting underscored the urgency and complexity of Laguna Honda's recertification efforts. As the hospital navigates this critical period, officials remain focused on enhancing care quality and ensuring compliance with federal regulations, with the hope of restoring its certification status in the near future.

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