AD CRCs shift to virtual services during pandemic and prepare for reopening

The recent government meeting in San Francisco highlighted the ongoing adaptations of Adult Day Care Resource Centers (AD CRCs) in response to the COVID-19 pandemic. As in-person engagement became challenging, these centers shifted to virtual and telephonic services, ensuring continued support for participants, particularly those with Alzheimer's or dementia. The centers provided wellness checks, care packages, and food support, utilizing platforms like Zoom for activities, often with the assistance of family members or caregivers.

As the situation improves, the Adult Day Care Services Division (ADCSD) is gradually reopening its centers, albeit at limited capacity. The staff expressed enthusiasm about returning to full operations when conditions allow, emphasizing the importance of these services for the community.

During the meeting, Commissioner Chung raised concerns about the reliance on volunteers for these services. The discussion revealed that volunteer recruitment strategies vary among different grantees. Some organizations recruit volunteers from the families and caregivers of participants, while others utilize broader outreach methods, including websites and word-of-mouth. Each care team is supported by both trained paid staff and volunteers, ensuring consistent and appropriate care for participants.

The meeting underscored the critical role of community support in maintaining these essential services, especially during challenging times. As the ADCSD prepares for a more robust reopening, the focus will remain on effective volunteer recruitment and training to meet the needs of the community. The discussions reflect a commitment to enhancing the quality of care for vulnerable populations while navigating the complexities of post-pandemic recovery.