San Francisco extends AT&T contracts for cellular and public safety services
March 08, 2023 | San Francisco County, California
This article was created by AI summarizing key points discussed. AI makes mistakes, so for full details and context, please refer to the video of the full meeting. Please report any errors so we can fix them. Report an error »
The San Francisco County government meeting on July 4, 2025, focused on two significant resolutions regarding contract amendments with AT&T Mobility. The Department of Technology presented these amendments, which aim to enhance cellular services for city departments and first responders.
The first resolution seeks to extend the existing cellular voice and data service agreement with AT&T by four years and one month, pushing the contract term to June 30, 2027. This amendment will increase the total contract amount to approximately $18.5 million. The service is essential for various city departments, with a notable increase in usage—22% annually since the pandemic began—resulting in over 5,700 active lines.
The second resolution pertains to the public safety grade wireless communication services, known as FirstNet, which provides prioritized cellular services for first responders. This amendment will raise the contract amount to about $22.2 million, maintaining the current term of five years and four months. The number of lines under this contract has also surged, with a 28% annual increase since the pandemic, totaling over 6,200 lines.
During the meeting, officials emphasized the need for improved management of mobile device usage and cybersecurity. The Department of Technology plans to update the citywide mobile device policy, implement tracking solutions for cellular service orders, and require departmental CFOs to certify quarterly reviews of mobile device usage. These measures aim to control costs and ensure that all active lines are necessary.
The meeting also addressed concerns about inactive cellular devices, with approximately 3,679 units reported inactive over the past 60 days. Recommendations were made to strengthen controls in the new mobile device policy, particularly regarding justifications for keeping underutilized lines open.
Overall, the resolutions reflect a proactive approach to managing the city's telecommunications needs while addressing the challenges posed by increased usage and cybersecurity vulnerabilities. The board recommended approval of both resolutions, highlighting their importance for city operations and public safety.
The first resolution seeks to extend the existing cellular voice and data service agreement with AT&T by four years and one month, pushing the contract term to June 30, 2027. This amendment will increase the total contract amount to approximately $18.5 million. The service is essential for various city departments, with a notable increase in usage—22% annually since the pandemic began—resulting in over 5,700 active lines.
The second resolution pertains to the public safety grade wireless communication services, known as FirstNet, which provides prioritized cellular services for first responders. This amendment will raise the contract amount to about $22.2 million, maintaining the current term of five years and four months. The number of lines under this contract has also surged, with a 28% annual increase since the pandemic, totaling over 6,200 lines.
During the meeting, officials emphasized the need for improved management of mobile device usage and cybersecurity. The Department of Technology plans to update the citywide mobile device policy, implement tracking solutions for cellular service orders, and require departmental CFOs to certify quarterly reviews of mobile device usage. These measures aim to control costs and ensure that all active lines are necessary.
The meeting also addressed concerns about inactive cellular devices, with approximately 3,679 units reported inactive over the past 60 days. Recommendations were made to strengthen controls in the new mobile device policy, particularly regarding justifications for keeping underutilized lines open.
Overall, the resolutions reflect a proactive approach to managing the city's telecommunications needs while addressing the challenges posed by increased usage and cybersecurity vulnerabilities. The board recommended approval of both resolutions, highlighting their importance for city operations and public safety.
View the Full Meeting & All Its Details
This article offers just a summary. Unlock complete video, transcripts, and insights as a Founder Member.
✓
Watch full, unedited meeting videos
✓
Search every word spoken in unlimited transcripts
✓
AI summaries & real-time alerts (all government levels)
✓
Permanent access to expanding government content
30-day money-back guarantee
