Department of Human Resources advances budget and hiring reforms in San Francisco

The San Francisco County government meeting on July 4, 2025, spotlighted significant advancements in the Department of Human Resources (DHR) aimed at enhancing the city’s hiring processes and workforce development. Chair Haney and committee members expressed strong support for innovative initiatives designed to streamline civil service examinations and expand employment opportunities.

DHR Director Eisen highlighted the department's commitment to reforming its examination program, which has faced delays due to the COVID-19 pandemic. The transition to remote testing has been a key development, allowing candidates to take exams from home, thereby increasing accessibility. Eisen emphasized the need for additional resources to further improve hiring speed and support diversity goals within city employment.

Deputy Director Kate Howard elaborated on several initiatives, including the creation of an "exam innovation and delivery team" to pilot reforms in civil service exams. This team will focus on continuous testing and the Administrative Analyst Series, aiming to provide departments with quicker access to qualified candidates. Howard also mentioned plans to double the size of the apprenticeship program, which currently enrolls about 50 participants annually, and to launch a "Growing Your Career" program to assist existing employees in navigating career development opportunities.

The committee expressed enthusiasm for these initiatives, recognizing their potential to enhance the city’s workforce and improve public service delivery. As discussions continue, the board remains committed to supporting these efforts in the upcoming budget, signaling a proactive approach to workforce management in San Francisco.