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Centene's Dr. Keesha Butler unveils innovative care management program for Oklahoma families


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Centene's Dr. Keesha Butler unveils innovative care management program for Oklahoma families
The Oklahoma Health Care Authority's recent Town Hall meeting highlighted significant advancements in care management for children and young adults, particularly through the introduction of Centene's Families and Futures model. Dr. Keesha Silvers Butler, Vice President of Population Health, emphasized the importance of integrated care management, which aims to provide comprehensive support beyond clinical services.

Dr. Butler, drawing from her personal experiences as a mother of a differently abled young adult, outlined the role of care managers as "chaos coordinators." These professionals will assist families in navigating the complexities of health care, ensuring that no critical needs are overlooked. The program is designed to establish trust and facilitate connections to necessary services, addressing issues such as homelessness, food insecurity, and access to transportation.

A key component of the Families and Futures model is the health risk screening process, which will be initiated within the first 90 days of engagement. This screening will help identify families that require immediate support, categorizing them into a "Fast Track" system based on their specific needs. This proactive approach aims to streamline access to care for those facing urgent challenges.

The meeting also underscored the collaborative efforts between Centene and various state agencies, ensuring a holistic approach to care that integrates local provider networks. Dr. Butler reassured attendees that the care management team consists of licensed professionals, including nurses and social workers, who are equipped to handle the diverse needs of the community.

As the Oklahoma Health Care Authority moves forward with this initiative, the emphasis on comprehensive care management is expected to significantly improve outcomes for children and young adults in the state. The commitment to outreach and support reflects a broader strategy to enhance health equity and accessibility for all families in Oklahoma.

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