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City staff clash with Panda Express over drive-thru plans

June 14, 2024 | Kalamazoo City, Kalamazoo County, Michigan


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City staff clash with Panda Express over drive-thru plans
Concerns over traffic congestion and zoning changes dominated discussions at a recent government meeting regarding a proposed Panda Express location. City staff highlighted issues related to the drive-thru and loading area, emphasizing the need for improved internal circulation to alleviate congestion for patrons.

The meeting revealed that the Michigan Department of Transportation (MDOT) has mandated the retention of two existing curb cuts, limiting the flexibility for drive-thru operations. In response, city staff proposed a three-foot easement, significantly less than the 18 feet requested by Panda Express, as a potential solution to facilitate the drive-thru's functionality.

Parking arrangements were also a topic of concern, with suggestions to position parking along the drive-thru on the west side, despite it being deemed less than ideal. The zoning for the property, which had been classified as commercial office for over 30 years, was recently changed to CC 2, a designation for less intense business activity. This change reflects the area's pedestrian traffic and proximity to residential neighborhoods.

Mr. Khan, representing Panda Express, voiced strong support for the variance, arguing that without it, the drive-thru would face significant operational challenges. He expressed concerns about potential traffic spillover onto West Bay, advocating for a designated lane in front of the building to manage drive-thru traffic effectively.

The discussions underscored the complexities of balancing business development with community needs, particularly in light of the recent zoning adjustments that the applicant was aware of prior to purchasing the property.

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