Residents frustrated as garbage service fails to deliver

Residents voiced significant concerns regarding garbage collection services during a recent city government meeting, highlighting ongoing issues since the contract was awarded to Priority Waste. A long-time resident detailed their frustrating experience, noting that their garbage and yard waste had only been picked up twice on schedule since the transition.

The resident described the challenges faced when attempting to resolve the issue, including long wait times on the phone with Priority Waste and receiving conflicting information from both the waste management company and the city’s Department of Public Works (DPW). They expressed confusion over the requirements for trash containers, stating that while they had complied with the city’s uniformity initiative by using a city-approved cart, their waste was still not being collected.

The resident emphasized their willingness to adhere to city regulations but expressed frustration over the lack of clear communication and consistency between the city and Priority Waste. They urged city officials to address these discrepancies to improve service reliability for all residents.

The meeting underscored the need for better coordination between the city and its waste management contractor, as residents continue to experience disruptions in essential services. City officials are expected to review these concerns and work towards a resolution to enhance the garbage collection process moving forward.