In a recent government meeting, city officials discussed the findings of a staffing utilization study conducted by Fitch and Associates, focusing on the police, fire, EMS, and public works departments. The study, which cost approximately $75,000, aimed to assess the efficiency and effectiveness of these departments in light of the community's needs.
Guillermo Fuentes, a partner at Fitch, emphasized the data-driven approach of the study, which compared Leon Valley's services to those of similar communities. The analysis revealed that the city is classified as a moderate-risk community, particularly in terms of fire and emergency services. Bill Sturgeon, a senior associate at Fitch, presented findings indicating that while the fire department maintains commendable response times, it often relies on mutual aid from neighboring jurisdictions due to staffing limitations. Sturgeon recommended increasing the minimum staffing level from six to seven personnel per shift to enhance operational capacity and safety.
The police department's report highlighted a steady increase in call volume, with a notable concentration of calls occurring during the day. Patrick McAuley, another senior consultant, pointed out that the current staffing model does not adequately address the demand for services, particularly during peak hours. He recommended hiring two additional officers to ensure a minimum of three officers on duty at all times, which would provide greater flexibility in responding to calls.
Public works also faced challenges, with recommendations to add a fleet mechanic and a stormwater inspector to improve service delivery. The department's current structure was praised, but officials noted the need for better performance metrics and strategic alignment with the city's master plan.
Overall, the meeting underscored the importance of addressing staffing shortages and enhancing service delivery across departments to meet the growing needs of the community. City officials expressed a commitment to reviewing the recommendations and considering their implementation in future budget cycles.