Jaime Alas, a member of the SEIU union and a dedicated worker in the Department of Human Services' Aging Adult Services, addressed the county board during a recent meeting, highlighting critical issues affecting the quality of services provided to vulnerable populations.
Alas emphasized the challenges faced by staff who assist dependent adults and those unable to care for themselves, particularly in cases of neglect and abuse. He pointed out that high caseloads and low morale among staff hinder their ability to deliver effective services. \"We cannot provide them with quality services when the board disses the retention issue,\" he stated, urging the board to recognize the importance of filling vacant positions and improving staff conditions.
He shared a poignant example of a recent case involving a client, referred to as Jane, who had suffered severe abuse. Alas recounted the extensive efforts of his team to ensure Jane's safety, illustrating the dedication of the staff despite overwhelming challenges. \"It took co-workers and I all day to work on this one case alone, just one case alone, and our work is still not done,\" he noted, underscoring the urgent need for support and resources.
Alas concluded his remarks by inviting board members to visit the office and witness firsthand the commitment of the staff to their work and the community. His testimony serves as a call to action for the county to prioritize the well-being of both its employees and the vulnerable populations they serve.