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Library plans to cut Sunday hours to combat staff burnout

October 11, 2024 | West Fargo, Cass County, North Dakota


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Library plans to cut Sunday hours to combat staff burnout
In a recent government meeting, library officials discussed significant staffing challenges and proposed changes to operating hours in response to these issues. The primary focus was on the difficulties of staffing Sunday shifts, which have been particularly problematic post-COVID.

Officials revealed that current staffing models require circulation staff to work long stretches, sometimes up to nine consecutive days, leading to increased burnout and health issues. To address these concerns, the library management is recommending the closure of the library on Sundays starting in 2025. This decision is based on data showing that Sundays have the lowest traffic flow, making the closure a strategic move to enhance staff well-being while maintaining service quality.

Feedback from circulation staff indicated that Sunday shifts were a major source of job dissatisfaction, prompting management to consider this change. While acknowledging that some patrons may be negatively affected by the closure, officials emphasized that the overall benefits, including improved staff morale and the ability to better manage staffing at a new second site currently under construction, outweigh the drawbacks.

The proposal aims to create a more sustainable work environment for library staff while ensuring that service levels remain high during peak hours. The board will review the recommendation in the coming weeks.

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