Speakers at the America.gov launch itemized the day-to-day services the site is intended to support. The event moderator and presenters said users will be able to do tasks including changing an address with the postal service and enrolling for Medicare online. "Wanna change your address with the postal service? Wanna enroll for Medicare?" the moderator asked rhetorically during the presentation.
Another presenter added passport applications, legal name changes and tax filing to the list of functions the site will cover. Organizers did not provide a comprehensive inventory of services or indicate which federal agency will perform each transaction; the emphasis was on offering a single place to find official sources and links. The event did not include details on scheduling, migration of existing agency pages, or measures of success such as processing time reductions.