IT director: Glynn County to phase out analog lines, pursue eFax and save about $60,000 a year

David West, information-technology lead, told the panel the county has largely solved recurring audio-video problems for public meetings and is shifting focus to infrastructure and cost savings.

"Analog lines worldwide or at least in the U.S., analog lines are going away... That's bumped up our numbers to 35% now," West said, explaining that the county plans to migrate fax and phone functions to eFax and IP services and to disconnect about 50 analog lines. He estimated roughly $5,000 in transition costs yielding approximately $60,000 in annual savings.

West also recommended continuing to separate GIS performance measures for the next strategic plan and described software rationalization that will reduce redundancy. He noted IT's work ties directly to county goals for transparency and service, including hosting public meetings, supporting online platforms, and tracking requests in the county work desk (BOS/TECCS).