Cole County approves $200,000 phone-system migration to CPI Telecom

Cole County's IT director (S5) told the commission the county's current Cisco-based phone system is at end of life and cannot accept additional licenses; the vendor offered a backend migration that leaves existing phones in place but moves the platform. The vendor reportedly waived approximately $19,000 in annual maintenance for the current system as part of the package. Commissioners approved a $200,000 CPI Telecom UCaaS services migration by motion and voice vote.

"So what I would ask is that we signed the CPI Telecom bridal UCaaS services migration in the amount of $200,000," said the IT director (S5). Commissioners discussed that the migration will allow the county to add phones without being limited by old-license availability and that minimal rewiring is required for the migration; staff said the cost is within the budget for the year.