Committee hears calls for stronger inspection enforcement and operator certification

Tow operators told the committee they see illegal or uninspected tow trucks operating with little consequence and urged stronger enforcement and higher penalties for unauthorized towing. An operator described inspectors’ low fine amounts and said illegal activity continues despite citations.

One witness said, "There's just absolutely no enforcement," describing that complaints often must be repeated multiple times before action. DPS staff acknowledged limited staffing and pledged to compile a complete set of penalties and enforcement options for the committee to consider. Operators also supported enhanced training and certification for drivers who appear on DPS response lists; DPS and industry suggested documented training or minimum years of experience as possible criteria to qualify for public-call lists.

Members asked staff to coordinate with MVD/ADOT on registration and plate checks as a potential early filter for identifying rogue towers. The committee asked DPS to circulate a full list of existing penalties and to propose enforcement- and training-strengthening measures.