Jordan McGee of CAP Metro's planning department presented the January 2027 service change package designed to improve day‑to‑day reliability and better match scheduled service to operating resources. McGee described targeted, data‑informed adjustments: Route 337 would run every 20 minutes during higher‑demand weekday periods and every 25 minutes during other peak windows (replacing prior 15/20 minute patterns in those periods), Rapid 803 weekday frequency would shift slightly from every 10 to 11 minutes (and 12 to 13 minutes in another band), and the Red Line would operate on a consistent 37‑minute weekday schedule to reduce variability tied to single‑track constraints and freight windows.
McGee said the proposals preserve span of service and key customer connections and that staff conducted engagement beginning Aug. 24, seeking input from customers, operators, advisory committees and regional partners. He told the board the changes are intended to increase schedule dependability and create maintenance capacity. The board moved and unanimously approved the item; staff said the changes would take effect on Jan. 10, 2027.