Flint to accept Consumers Energy in-person payments at Northside service center after company closes local payment site

Program hosts reported that the Flint Northside service center will begin accepting in-person Consumers Energy payments in mid-October after the utility closes its local in-person payment center. The host framed the move as the city stepping up to continue service for residents who relied on the utility’s in-person option.

“I got 2 wild cats on the line, Vanessa… but that we will start receiving Consumers Energy payment as Consumers Energy shuts down their in-person payment center,” a program speaker said on air and said the city will begin accepting payments in mid-October.

The broadcast did not provide details about the administrative process for accepting payments (e.g., which city office will handle transactions, whether there will be transaction fees, or whether a formal agreement with the utility is in place) and did not cite a formal Consumers Energy statement.