Rider asks KTA for new outbound stop sign and shelter through UT campus

A frequent rider asked the board to correct two practical problems: missing outbound signage at a Route 10 turnaround and a lack of a westbound bus shelter on Cumberland Avenue through the University of Tennessee campus.

Dan Feller (West Noma Circle) described a circuit riders are forced to take because there is no outbound stop sign at the Kennesaw/Kioi corner: "It's a pointless waste of time for riders... the bus reaches that corner in front of Plaid Apron restaurant... but there's no cat stop sign," he said, and asked the agency to just place a sign to remove driver discretion and avoid inconsistent practice.

Feller also said a central boarding location on Cumberland that serves routes 10, 11, 15 and 17 lacks a shelter and leaves passengers exposed to rain. He did not specify whether the shelter would be a CAT or university responsibility but urged the agency to address the gap. Staff acknowledged the issues and said they will follow up on complaints and scheduling processes.

No formal action was recorded at the meeting; the comments were entered during public comment for staff follow-up.