Assisted‑rides platform oversight moves to city clerk; volunteers sought to help seniors use platform

Staff reported that oversight of the assisted‑rides platform (sometimes called the assisted bridal platform in the packet) will temporarily return to the city clerk's office after the departure of the staff member who had been running it.

"So the StarBus program is going to, in the interim, until another person is hired from his side's position, going to the city clerk's office," Director Matthew Wright said. Commissioners discussed recruiting volunteers to help older adults with the platform's phone‑based interface and for staff to search existing volunteer records to identify interested helpers.

Commissioners emphasized avoiding loss of momentum for the program and offering assistance to seniors who struggle with the app or platform; staff said multiple city staff and the city clerk's office will provide interim support while recruitment proceeds.