Staff reports: HR snapshot, programming updates and parks maintenance highlights

'Miss Doll,' introduced as HR, presented a staffing snapshot and HR updates: "we're currently at 155 employees. That's 56 full-time and 99 part-time," she said, noting the seasonal decline in August is expected. She announced Denise Sutterfield as the new special events manager who started Sept. 15 and flagged a 401(k) transition to Fidelity going live on Nov. 1, plus an upcoming benefits review for 2027.

Mr. Newell and parks staff summarized recreation and registration activity: the water park season concluded on Labor Day, an additional October swim lesson has been added with 20 children signed up, new programs (Rise and Play) targeted to homeschoolers are underway, and dog-park registration for 2027 opens Oct. 1 (284 currently registered for 2026). Facilities staff reported HVAC, irrigation, and sign repairs, work on the train locomotive axle, and reserve replacements in progress.

Staff encouraged residents to use online service request forms ("see something, say something") to upload photos and create a paper trail for maintenance needs so staff can route issues to the right teams.