Neighbors shown how to use MapIndy and Accela to track permits, ADMs and code-enforcement cases

The meeting chair walked attendees through MapIndy and Accela/Exela, showing how to zoom to parcels, access assessor records, view aerial imagery and retrieve permit and attachment documents that reveal plans, sign permits and contact information. "The 1st place is the to start is the map indie function and that you can go straight to it," the chair said while demonstrating online tools residents can use to prepare for hearings.

She then explained the code-enforcement workflow: filing a complaint generates an INV inspection number; inspection results and any violation case numbers then appear in the portal and citations are documented if the owner fails to remedy a violation. The chair cautioned that once code enforcement prepares a legal file it can take about a year for a city prosecutor to pick it up and for court action to proceed, calling that delay "a problem."