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Virtual, "no files in, no files out" model aims to scale legal help for scam victims

September 26, 2026 | Bar Association, State Agencies, Executive, Washington


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Virtual, "no files in, no files out" model aims to scale legal help for scam victims
A representative of Davis Wright Tremaine and an Amazon representative described the clinic’s virtual design, saying it allows attorneys to advise victims without creating a traditional attorney-client relationship.

"and came up with a model where it was a virtual clinic and it's a no files in, no files out clinic that allows us to provide legal services without establishing a long term attorney client relationship," the Amazon representative said, describing the approach used to balance scalability and privacy.

Speakers said the federal-law focus and the structure allow attorneys barred in different states to participate through paired arrangements when needed. The model is intended to maximize reach while limiting ongoing fiduciary or privacy obligations that can arise from a full attorney-client relationship, organizers said.

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