Wayfinder VCRM kickoff, ancillary survey and program reminders in MAPS update
August 28, 2026 | Commission on Aging and Disability, Deparments in Office of the Governor, Organizations, Executive, Tennessee
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Program leadership provided several operational updates and meeting reminders for providers.
"Wayfinder VCRM integration kickoff meeting is Monday, 831 at 12 o'clock central," Kyle Baughman said, urging those participating to attend. He also highlighted an ancillary-services survey that has yielded strong responses and which the program is using to inform priorities. "I cannot stress the importance of this ancillary survey enough to complete with participants, family members, providers, direct supports," he said.
Baughman noted other calendar items: a program meeting on Sept. 16 focused on ET updates and assessment rollout, a provider info session on Sept. 25, and a provider-led lunch-and-learn in October. The VCRM integration and the ancillary feedback are intended to improve coordination and reduce manual pass-offs in referral and case workflows.
Why it matters: The kickoff and survey are practical steps toward data-driven coordination and streamlined referral processes across MAPS providers.
"Wayfinder VCRM integration kickoff meeting is Monday, 831 at 12 o'clock central," Kyle Baughman said, urging those participating to attend. He also highlighted an ancillary-services survey that has yielded strong responses and which the program is using to inform priorities. "I cannot stress the importance of this ancillary survey enough to complete with participants, family members, providers, direct supports," he said.
Baughman noted other calendar items: a program meeting on Sept. 16 focused on ET updates and assessment rollout, a provider info session on Sept. 25, and a provider-led lunch-and-learn in October. The VCRM integration and the ancillary feedback are intended to improve coordination and reduce manual pass-offs in referral and case workflows.
Why it matters: The kickoff and survey are practical steps toward data-driven coordination and streamlined referral processes across MAPS providers.
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