County staff described a string of unsuccessful service calls by TK Elevator after the courthouse elevator failed. Paul, a county staff member, said the contractor "spent a few hours" during a visit but did not diagnose or fix the problem and then missed return appointments; staff reported multiple trips that did not resolve the issue.
Paul said, "If this was my personal money on one of my pieces of equipment, I'd have a hard time spending $7,000 when they didn't do anything." Based on staff testimony, a commissioner moved that the county not pay the invoice; the court approved the motion and directed staff to involve the county attorney if TK Elevator pursues collection.
Staff will coordinate referral to legal counsel and follow up with documentation of service attempts and the county's new vendor arrangements.