Several residents spoke against any millage increase during the public hearing, repeatedly citing the effect on people on fixed incomes and pointing to service gaps as a reason not to ask for more taxes.
Pat Sbohan told the council that when he first joined council in 2010 the city ran with a zero mill rate and warned that "you can still build a legacy without increasing these mill rates that are going to put certain individuals in a compromising position." Other residents cited practical hardships: Car Charles said many retirees live in Jonesboro and would be harmed by an increase, and Ed Wise said services are declining — for example, tree branches at his house had not been picked up for nearly a month — and urged the council to "clean our own house up" before seeking more revenue.
Don Dixon, a longtime resident, also alleged prior mismanagement and questioned recent reallocations of city funds, saying "$600,000 was taken out" and alleging council pay increases; that accusation was not directly rebutted during the hearing. Council members acknowledged the hardship arguments even as some emphasized the need for staff and equipment to restore basic services.