KPPPA details retiree open enrollment: non‑Medicare Sept. 28–Oct. 31; Medicare Oct. 26–Nov. 30

Connie, a KPPPA staff member leading retiree communications, told the board that mandatory open enrollment for non‑Medicare‑eligible retirees will begin Sept. 28 and run through Oct. 31. She said KPPPA is tracking roughly 24,000 plan holders and about 35,000 covered lives who must enroll.

Connie described outreach steps: email blasts with high delivery but modest click rates, a mailed enrollment book arriving around Sept. 30 with paper application forms for retirees who cannot use web self‑service, two webinars per day beginning Sept. 28 (with recordings posted afterward), and benefit fairs where KPPPA will have counselors and kiosks to assist with online enrollment. “We will be at each event with a counselor,” Connie said. She also noted additional office hours and virtual kiosks in the Frankfort office and a newly added Louisville event.

On Medicare‑eligible retirees, staff told the board that Medicare open enrollment will begin Oct. 26 and run through Nov. 30; that group is not required to re‑enroll if they want their current plan to roll over. Staff highlighted a specific administrative requirement for hazardous duty retirees: form 6256 must be filed by Nov. 30 for those with eligible spouses or dependents.

The board asked staff to provide enrollment‑progress numbers during the window; Connie said KPPPA will produce regular status reports and that a fuller update is expected at a November committee meeting. The changes and outreach aim to reduce enrollment friction and provide multiple channels for retirees who do not use online self‑service.