OCR complaint prompts Council Rock to redesign website to meet WCAG 2.1 by July 2027

Andrea Mangold described a year‑old complaint filed with the U.S. Department of Education’s Office for Civil Rights alleging the district website was inaccessible to people with vision, hearing, language and cognitive disabilities. Rather than contest the complaint, the district opted for a remedial path tied to its new site. "We agree to make our new website compliant to the highest level, which is WCAG 2.1 levels," Mangold said.

She said the district reduced site editors (removing roughly 1,500 users), tightened workflows so flyers must include machine‑readable text and alt text, and subscribed to a web‑reader tool that flags noncompliant content before publication. Mangold said the district will audit itself during the year and periodically report progress to OCR. Administrators acknowledged the new site looks different to users and that they are increasing communication efforts so parents and staff can find content in the revised layout.