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Vendor paused a records pull pending board direction; ticket 937168 cited

September 13, 2026 | Madison County, Iowa


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Vendor paused a records pull pending board direction; ticket 937168 cited
County staff told supervisors that the third‑party vendor that performs bulk searches for the county has paused processing for a particular ticket and is awaiting board direction. Michelle, the auditor, said the pause followed differing instructions on filters for the request and that the vendor "do[es] not determine what records are responsive ... those decisions rest of the county." She identified the ticket as 937168 and said it was sent on 08/31.

Board members agreed the vendor's pause was appropriate until the county clarifies whether certain domain filters and law‑firm exclusions should remain. Supervisors discussed how the vendor output is delivered (zip files), the need to review and redact results before dissemination, and whether the clerk or auditor staff should handle heavy review loads. The vendor hold and the board's scheduled work session set a near‑term deadline for clearer policy guidance.

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