Commissioners approve IGA to continue Pueblo County's use of HS Connects for human-services case management

The Board of County Commissioners approved a memorandum to an intergovernmental agreement with Arapahoe County to continue using HS Connects, a cloud-based document and workload management platform for human-services programs. Karen Garcia of the Pueblo County Department of Human Services told commissioners the one-year contract covers 162 HS Connects users at a cost of $77,414. "This contract is for another year. We have a 162 HS Connects users at a cost of $77,414," Garcia said.

Commissioners asked whether the system includes AI features and how it integrates with state systems. Director Torres said Arapahoe County is overlaying some AI components in parts of its system, but Pueblo County is not participating in any AI functions at this time. Torres also explained HS Connects focuses on operational document flow while CBMS (the state's case management/payment system) tracks outcomes and payment error rates. After questions about integration and costs, the board moved, seconded and approved the IGA extension by voice vote.